Refund policy
Return & Refund Policy
At SkipToCart, we aim to provide a smooth and reliable shopping experience. If you receive an item that you are not satisfied with, you may request a return within 14 days of delivery, subject to the conditions mentioned below.
Return Eligibility
To be considered for a return, the product should be in its original condition and packaging. Items should be kept safely until the return request has been reviewed and approved by our team.
Return requests should be submitted within 14 days from the date of delivery. Requests received after this period may not be accepted.
Return Process
To request a return, please contact our customer support team with your order details and the reason for the return. Our team may ask for additional information or photographs of the product to review the request.
Once the return is approved, you will receive further instructions regarding the return process. Please ensure that the product is securely packed to avoid any damage during transit.
Refunds
After the returned product is received and inspected, we will process the refund if the return meets our eligibility requirements.
Approved refunds will generally be issued to the original payment method used while placing the order. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
Non-Returnable Conditions
Products that show signs of use, damage, alteration, or are returned without their original packaging may not qualify for a return or refund.
Need Help?
If you have any questions regarding a return or refund, please contact our customer support team with your order details. We will be happy to assist you.
*Returns are considered for products in unused condition.